FAQ

Last updated: June 5, 2026

When Will My Order Ship?

Orders are usually processed within 1 to 3 business days after payment is confirmed. Delivery estimates are shown in our Shipping Policy and may vary during peak periods.

Can I Change Or Cancel An Order?

Email us as soon as possible if you need to change or cancel an order. Once an order has entered fulfillment or shipped, changes may no longer be available.

How Do Returns Work?

Eligible items may be returned according to our Return Policy. Items must be returned in acceptable condition with all included accessories and packaging where applicable.

Where Can I Get Product Help?

Product and order support is available by email at support@vyralume.com.

Contact email: support@vyralume.com